Have you been on social media for a while, and you are sharing valuable content consistently, but nothing has come from your efforts and you aren’t landing clients or making sales?
If so, it’s time to learn about the customer journey and to implement an effective system in your business to move your prospects through that journey.
While we may think our offers are worthy of immediate sign up. And, that we are an authority and trustworthy… People who don’t know you, will not buy from you. And, even if they do know you, they may not be at the right stage to buy from you.
Enter the value ladder.
A value ladder aligns sales and marketing concepts. And, it has the capability, when done effectively, to turn a cold audience to a warm and then hot audience based on the value you provide.
In this blog, you are going to learn more about the value ladder and how to implement it into your business.
So, you will learn the fundamentals of value ladders and how to get started:
A value ladder is a flow of your offers that increase in value and price, meeting your prospects where they are at in their journey to becoming a client.
The ladder takes a prospect from awareness of your brand through to their decision to buy your high end offer.
Let’s look at it from the perspective of your prospective client because when they first meet you, they know nothing about you, right?
So, the chances of them purchasing your high ticket offer that is worth $1000+, is slim.
But, if you were to create a free or low price offer that was enticing and attractive to them, they are more likely to be curious enough to grab it.
With that attractive offer, your prospect will see the incredible value you provide. And, they will begin to build trust and confidence in you, your authority, and your brand.
A value ladder clearly sets out your offers in price and value. Knowing that, your goal is to structure your offers so that you can hold your prospect’s hand through their journey of getting to know, like and trust you, and naturally move them along the ladder of your offers from free, to low, mid and then high end.
What’s key to moving your prospect further along is that every offer in your ladder should be related.
So, it is a natural progression for your prospect to purchase the next enticing offer on the ladder.
And, when they do, they will receive more value and gain a higher transformation.
A carefully thought-out value ladder has the power to drive prospects to your business, boost your mailing list, increase loyalty and return customers, and catapult brand visibility.
Your goal is to create a system that meets your audience where they are at in their decision-making process.
Because, while we would like to be able to get everyone to purchase our high ticket offer from the beginning, it’s not going to happen!
So, you need to warm our audience up, and allow them to get to know you, see the value you provide, and build trust and confidence in you.
A value ladder helps you do that.
A value ladder helps you to convert a cold audience to a warm and then hot audience. All with the value you provide.
The hotter the audience, the more trust and confidence they have in you, the easier it will be to sell to them.
AND, the more your audience gets to know you, the more value you provide and the higher the transformation will be, the higher the price.
So, let’s look at this in detail.
I equate a value ladder to enticing a bird to eat from you hands. That bird is initially cautious and it will not come to you if you ask it to. But, the more seeds you provide, the more it will begin to trust you. But, you won’t throw all the seeds at this bird and expect it start feeding from you. It’s a process. First, you will put the seed down and then step away from it. But, over time that bird will start feeding from your hand.
Once you have laid out your offers from free to low, mid and high end, you can now more easily upsell and downsell.
To understand what this means, let’s look at a couple of examples.
Having a range of offers that vary in price and value means you can meet your prospects based on where they are at in their decision-making process.
Before we move onto examples of a value ladder, I want to mention backend sales.
While backend sales aren’t necessarily something you will consider in the early stages of your business, you want to know about them because they will help you reach your revenue targets later on.
Backend sales are sales that only your mailing list are privy to. These could range from 1 hour strategy sessions, or month intensives with you. You don’t promote these to the public. These are only for your audience that has established trust and confidence in you.
There are many variants of values ladders and they differ in complexity. As a new business owner, a simple value ladder is all you need.
Let’s look at an example:
You can see that each offer is related, right?
As you can see, from your perspective, you are moving your prospect further along the value ladder with intention.
And, from your prospect’s perspective, it is natural for them to move further along the ladder as more value is being provided that is enticing.
At every step as they get to know you, like and trust you more and more, the price increases.
At the bottom of the ladder is enticing free content that attracts your cold audience. With this free offer, you are proving your authority with the value you provide.
What happens as you then move along the value ladder is that the more they get to know you, the more value you provide, but this time at a price.
A value ladder allows you to thaw a cold audience by providing enticing, valuable content at a free or low cost.
And, the more value you provide with your offers, the higher the price.
Let’s look at another example.
Without knowing it, your prospect is being intentionally moved along your value ladder.
As you can see, that first offer must be irresistible, something a prospect would normally have to pay for. So, your first offer is either free or at a low price, and it acts as bait.
With that offer, without any pressure whatsoever they can clearly see the amazing value you provide.
So, your intention is to have so much value that is makes it easy for your prospect to choose you over your competitors.
You then become the go-to gal and they want to purchase your further offers!
A couple of things to remember with value ladders:
Remember that there are many ways to create a value ladder that works for your business.
Knowing that, here is a simple structure to get your value ladder kickstarted.
If you are a new service-based business owner and you are ready to learn the fundamentals to grow a thriving business, download my latest freebie – Business Growth Accelerator Blueprint.
This free guide provides the exact roadmap to start and grow a thriving business, and the know-how to catapult your visibility, community and authority!
Hi, I’m Simran! I’m a marketing and business coach with over 7 years of experience in marketing. Prior to that, I worked as a lawyer.
With all the experience and knowledge I gained in corporate, when it came to starting my business, I didn’t know where to begin. I found starting a business really overwhelming and it prevented me from taking action for a long time.
I don’t want that for you!
That is why, today, my mission is to help new service-based business owners start and grow a thriving and smart business from day 1.
I help you catapult your visibility, community and authority, and build solid foundations that will set your business up for long term success.
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